Q. How do I order
A. Follow the steps below to place your order:
- Select the products you need and place them in your Shopping Cart
- Click the "CHECKOUT" button to continue to the Account screen.
- Create an account by entering your contact information and creating a password. If you have ordered from us before, please use your [e-mail address] and password to sign in on this page. Click the "CONTINUE" button to proceed to the "REVIEW YOUR INFORMATION" page.
- Review your information, then click the "SUBMIT" button.
Q. Why do I need to create an account?
A. Your contact and shipping information will be saved to ensure fast and accurate shipping, and so that you do not have to re-enter it for future orders. You can return at any time to see your order history. You can also save your shopping session in progress and return to it later.
Q. How much does shipping cost?
A. Orders are sent directly to your home with free shipping under $50.00. For orders over $50.00, there is a flat shipping charge of $5.00.
Q. How long will it take for me to receive my order?
A. To view the status of your order, please log in with your username and password. From there, click on the “Order Status & Shipment Tracking” link under the Transactions category to see ship date and tracking numbers.
Q. Is my personal information protected?
A. Your privacy is our #1 priority and your information is completely secure with Byrammedshop.com. Please see our Privacy Policy for details.
Q. How will my supplies be shipped?
A. Orders are discreetly packaged to maintain your privacy unless noted in the product description.
Q. What if I need to return a product?
A. If for any reason you are not completely satisfied with any Byram Medshop product, you may return it to Byram Medshop for up to 15 days from shipment date. Please see our return policy for more details.
Q: What types of payment do you accept?
A. We accept all major credit cards and debit cards and PayPal.
Q. What if I have Medicare or other insurance?
A. Please visit www.byramhealthcare.com for your medical supply needs. A Byram Healthcare representative can call you to let you know if your insurance plan covers the cost of your supplies.
Q: What should I do if I forget my password?
A: Click here to recover your password. After entering your username and answering your secret question, your password will immediately be emailed to you.
Q. What is the status of my order?
A. To view the status of your order, please log in to your account with your username and password. Then, click on the "Order Status & Shipment Tracking" link under the Transactions category to see ship date and tracking numbers.